atrilio
  • 👋Welcome to Atrilio
  • 🛠️General Concepts
    • What Are the Different User Roles in Atrilio?
    • How do I define my organizational structure in Atrilio?
    • What is the platform and how can I access it?
      • How do I log in to the platform for the first time?
      • What should I do if I forget my password?
      • What browsers and devices are supported?
      • How to add a shortcut to my phone’s home screen
    • Account language
  • 🎩USERS
    • A. STUDENTS
      • How do I invite students to the platform?
      • How do I resend a platform invite to a student?
      • What is the difference between deleting and inactivating an user account?
      • How do I delete students from the platform?
        • Who can delete students from the platform?
        • What happens when I delete a student’s account?
        • Want to keep any student information before deleting their account?
      • How do I inactivate a student account?
        • Who can inactivate student acounts?
        • What happens when I deactivate a student account?
      • How do I add a student to a course or learning path?
        • What Courses or Learning Paths Can Students Access on the Platform?
        • What happens if I add a student to a learning path and they’ve already completed some courses in it?
      • How do I remove a student from a course or learning path?
        • What happens when I remove students from a course or learning path?
      • How do I add a student to a group or subgroup?
      • How do I remove students from a group or subgroup?
        • What happens when I remove students from a group or subgroup?
    • B. ADMINS
      • How do I invite new admins to the platform?
        • Who can invite new admins to the platform?
        • What happens if I invite an admin who was also previously a student?
      • How do I delete admins from the platform?
        • Who can delete admins from the platform?
        • What happens when an admin account is deleted from the platform?
      • How do I inactivate admins from the platform?
        • Who can inactivate admins from the platform?
        • What happens when an admin account is inactivated?
      • How do I change an admin’s role?
        • Who can change an admin’s role?
      • What students does an admin manage?
      • What courses or learning paths does an admin manage?
        • How does an admin share a course or learning path with another admin?
        • What happens when an admin shares a course with another admin?
        • What happens when an admin shares a learning path with another admin?
        • How does an admin revoke another admin’s management rights over a course or learning path?
        • What happens when an admin revokes another admin’s management rights over a course or learning path?
        • How does an admin associate a course or learning path to a group or subgroup?
      • What groups or subgroups does an admin manage?
      • How do I add Group Admins and Team Managers to a group or subgroup?
      • How do I remove Group admins or Team Managers from a group or subgroup?
        • What happens when I remove a group admin or team manager from a group or subgroup?
        • What happens when a group admin or team manager leaves all their groups or subgroups?
    • C. EDITORS
      • How do I invite editors to the platform?
      • How do I delete editors from the platform?
        • Who can delete editors from the platform?
        • What happens if I delete editors from the platform?
      • How do I inactivate editors from the platform?
        • Who can inactivate editors from the platform?
        • What happens if I inactivate editors in the platform?
      • How do I grant editing rights to a previously created course?
    • D. SUPERVISORS
      • How do I invite supervisors to the platform?
      • How do I delete supervisors from the platform?
        • Who can delete supervisors from the platform?
        • What happens if I delete supervisors from the platform?
      • How do I inactivate supervisors from the platform?
        • Who can inactivate supervisors from the platform?
        • What happens if I inactivate supervisors in the platform?
      • How do I grant supervision rights to a previously created course?
  • 🫂GROUPS AND SUBGROUPS
    • How do I create a group or subgroup?
    • How do I delete a group or subgroup?
      • What happens when I delete a group or subgroup?
    • How do I associate a course or learning path to a group or subgroup?
      • What happens when I associate a course or learning path to a group or subgroup?
      • How do course and learning path associations work between groups and subgroups?
    • How do I dissociate courses or learning paths from a group?
      • What happens when I dissociate courses or learning paths from a group?
    • How do I dissociate courses or learning paths from a subgroup?
      • What happens when I dissociate courses or learning paths from a subgroup?
    • How do I add a student to a group or subgroup?
      • What happens when students are added to a group or subgroup?
      • Are students notified when an admin adds them to a group or subgroup?
      • When new students are invited to a group or subgroup, who manages them?
    • How do I remove students from a group or subgroup?
      • What happens when I remove students from a group or subgroup?
    • How do I add admins to a group or subgroup?
    • How do I remove admins from a group or subgroup?
    • What information is available on the Group Profile page?
    • What information is available on the Subgroup Profile page?
  • 📖CONTENT
    • Who can create a course or learning path?
      • What happens when an admin creates a new course or learning path?
    • Who can view and edit what courses or learning paths?
      • What happens when an admin changes the order of courses in a learning path?
    • Who can delete a course or learning path?
      • What happens when an admin deletes a course?
      • What happens when an admin deletes a learning path?
    • What happens when an admin changes a course or learning path from published to draft?
    • What happens when an admin duplicates a course or learning path?
    • What happens when an admin shares a course with another admin?
    • What happens when an admin shares a learning path with another admin?
  • 🔢METRICS
    • Whose metrics can different admins and supervisors view and control?
    • Who can view and control group metrics?
    • Who can view and control metrics related to a specific course or learning paths ?
    • What happens to the metrics log when I delete a student?
    • What happens to the metrics log when I inactivate a student?
    • What happens to the metrics log when I delete a course?
    • What happens to the metrics log when I delete a learning path?
    • What happens to the metrics log when I delete a group or subgroup?
    • What happens to the metrics log when I remove students from a group?
    • How can I download metrics reports?
  • 🔼DELIVERABLES
    • What types of deliverables are there?
    • How can I view the course deliverables?
  • 🥇CERTIFICATES
    • How can I view the course or learning path certificates?
    • Start date and finish date in certificates
    • Expiry date in certificates
    • Certificates' Language
  • 📬NOTIFICATIONS
    • How can I send reminders to students?
    • Can I customize frequency of notifications for specific courses?
    • Notifications' Language
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  1. USERS
  2. A. STUDENTS
  3. How do I delete students from the platform?

What happens when I delete a student’s account?

When you delete a student’s account, all of their information is permanently removed from the platform. This includes:

  • Course and Learning Path metrics & progress indicators

  • Uploaded deliverables

  • Login credentials

The student is deleted across all layers of the organization, no matter who deletes them (General Admin, Group Admin, or Team Manager). Deleting a student affects all admins, so be mindful before proceeding.

Note: only the Owner will have visibility of deleted students records -including course metrics and certificates-. Two years after deletion these records will be erased.

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Last updated 5 months ago

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