Whose metrics can different admins and supervisors view and control?

Here’s a breakdown.

At Company Level:

Owner and General Admins: They have full access to all metrics for every student on the platform.

At Group Level:

Group Admins and Team Managers: they can view and manage metrics for:

1. Students in their assigned groups taking courses that are:

   1. Linked to that group, or

   2. Visible in the admin’s course editor (i.e., created by them or shared with them).

2. Students in subgroups within their managed groups taking courses that are:

   1. Linked to that subgroup, or

   2. Visible in the admin’s course editor (i.e., created by them or shared with them).

At Subgroup Level:

Group Admins and Team Managers: they can only view and manage metrics for students in their assigned subgroups taking courses that are:

1. Linked to that subgroup, or

2. Visible in the admin’s course editor (i.e., created by them or shared with them).

In other words, they cannot view metrics from courses that are linked to the parent group and thus are being undertaken by students in their managed subgroup, but are not directly linked to their subgroup or visible in their admin’s course editor (i.e., created or shared with them).

For Supervisors:

They can access and manage metrics for all students enrolled in the courses assigned to them, regardless of the company, group, or subgroup level to which those students belong.