atrilio
  • đź‘‹Welcome to Atrilio
  • 🛠️General Concepts
    • What Are the Different User Roles in Atrilio?
    • How do I define my organizational structure in Atrilio?
    • What is the platform and how can I access it?
      • How do I log in to the platform for the first time?
      • What should I do if I forget my password?
      • What browsers and devices are supported?
      • How to add a shortcut to my phone’s home screen
    • Account language
  • 🎩USERS
    • A. STUDENTS
      • How do I invite students to the platform?
      • How do I resend a platform invite to a student?
      • What is the difference between deleting and inactivating an user account?
      • How do I delete students from the platform?
        • Who can delete students from the platform?
        • What happens when I delete a student’s account?
        • Want to keep any student information before deleting their account?
      • How do I inactivate a student account?
        • Who can inactivate student acounts?
        • What happens when I deactivate a student account?
      • How do I add a student to a course or learning path?
        • What Courses or Learning Paths Can Students Access on the Platform?
        • What happens if I add a student to a learning path and they’ve already completed some courses in it?
      • How do I remove a student from a course or learning path?
        • What happens when I remove students from a course or learning path?
      • How do I add a student to a group or subgroup?
      • How do I remove students from a group or subgroup?
        • What happens when I remove students from a group or subgroup?
    • B. ADMINS
      • How do I invite new admins to the platform?
        • Who can invite new admins to the platform?
        • What happens if I invite an admin who was also previously a student?
      • How do I delete admins from the platform?
        • Who can delete admins from the platform?
        • What happens when an admin account is deleted from the platform?
      • How do I inactivate admins from the platform?
        • Who can inactivate admins from the platform?
        • What happens when an admin account is inactivated?
      • How do I change an admin’s role?
        • Who can change an admin’s role?
      • What students does an admin manage?
      • What courses or learning paths does an admin manage?
        • How does an admin share a course or learning path with another admin?
        • What happens when an admin shares a course with another admin?
        • What happens when an admin shares a learning path with another admin?
        • How does an admin revoke another admin’s management rights over a course or learning path?
        • What happens when an admin revokes another admin’s management rights over a course or learning path?
        • How does an admin associate a course or learning path to a group or subgroup?
      • What groups or subgroups does an admin manage?
      • How do I add Group Admins and Team Managers to a group or subgroup?
      • How do I remove Group admins or Team Managers from a group or subgroup?
        • What happens when I remove a group admin or team manager from a group or subgroup?
        • What happens when a group admin or team manager leaves all their groups or subgroups?
    • C. EDITORS
      • How do I invite editors to the platform?
      • How do I delete editors from the platform?
        • Who can delete editors from the platform?
        • What happens if I delete editors from the platform?
      • How do I inactivate editors from the platform?
        • Who can inactivate editors from the platform?
        • What happens if I inactivate editors in the platform?
      • How do I grant editing rights to a previously created course?
    • D. SUPERVISORS
      • How do I invite supervisors to the platform?
      • How do I delete supervisors from the platform?
        • Who can delete supervisors from the platform?
        • What happens if I delete supervisors from the platform?
      • How do I inactivate supervisors from the platform?
        • Who can inactivate supervisors from the platform?
        • What happens if I inactivate supervisors in the platform?
      • How do I grant supervision rights to a previously created course?
  • đź«‚GROUPS AND SUBGROUPS
    • How do I create a group or subgroup?
    • How do I delete a group or subgroup?
      • What happens when I delete a group or subgroup?
    • How do I associate a course or learning path to a group or subgroup?
      • What happens when I associate a course or learning path to a group or subgroup?
      • How do course and learning path associations work between groups and subgroups?
    • How do I dissociate courses or learning paths from a group?
      • What happens when I dissociate courses or learning paths from a group?
    • How do I dissociate courses or learning paths from a subgroup?
      • What happens when I dissociate courses or learning paths from a subgroup?
    • How do I add a student to a group or subgroup?
      • What happens when students are added to a group or subgroup?
      • Are students notified when an admin adds them to a group or subgroup?
      • When new students are invited to a group or subgroup, who manages them?
    • How do I remove students from a group or subgroup?
      • What happens when I remove students from a group or subgroup?
    • How do I add admins to a group or subgroup?
    • How do I remove admins from a group or subgroup?
    • What information is available on the Group Profile page?
    • What information is available on the Subgroup Profile page?
  • đź“–CONTENT
    • Who can create a course or learning path?
      • What happens when an admin creates a new course or learning path?
    • Who can view and edit what courses or learning paths?
      • What happens when an admin changes the order of courses in a learning path?
    • Who can delete a course or learning path?
      • What happens when an admin deletes a course?
      • What happens when an admin deletes a learning path?
    • What happens when an admin changes a course or learning path from published to draft?
    • What happens when an admin duplicates a course or learning path?
    • What happens when an admin shares a course with another admin?
    • What happens when an admin shares a learning path with another admin?
  • 🔢METRICS
    • Whose metrics can different admins and supervisors view and control?
    • Who can view and control group metrics?
    • Who can view and control metrics related to a specific course or learning paths ?
    • What happens to the metrics log when I delete a student?
    • What happens to the metrics log when I inactivate a student?
    • What happens to the metrics log when I delete a course?
    • What happens to the metrics log when I delete a learning path?
    • What happens to the metrics log when I delete a group or subgroup?
    • What happens to the metrics log when I remove students from a group?
    • How can I download metrics reports?
  • 🔼DELIVERABLES
    • What types of deliverables are there?
    • How can I view the course deliverables?
  • 🥇CERTIFICATES
    • How can I view the course or learning path certificates?
    • Start date and finish date in certificates
    • Expiry date in certificates
    • Certificates' Language
  • 📬NOTIFICATIONS
    • How can I send reminders to students?
    • Can I customize frequency of notifications for specific courses?
    • Notifications' Language
Powered by GitBook
On this page
  1. General Concepts
  2. What is the platform and how can I access it?

What should I do if I forget my password?

If you forget your password, you can reset it by following these steps:

1. Go to the login page of the platform.

2. Click on the “Forgot Password?” link.

3. Enter your email address associated with your account and submit the form.

4. Check your email for a password reset link. Click on the link and follow the instructions to create a new password.

PreviousHow do I log in to the platform for the first time?NextWhat browsers and devices are supported?

Last updated 5 months ago

🛠️